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Our Customer Service team is not available to answer telephone or email enquiries during the public holidays on 25-26 December 2025 and 1 January 2026. Please email enquiries@plsa.vic.gov.au and we will respond at the earliest opportunity.

What We Do

The Authority has several key functions under the Act and is an independent statutory body.

Functions and Independence

Functions

The Authority has several key functions under the Act:

  1. Administering the Scheme in the covered industries.
  2. Making payments of long service benefits.
  3. Keeping registers of employers and workers.
  4. Resolving disputes regarding the timing of taking portable long service leave.
  5. Consulting with other industries that may be affected by decisions made under the LSBP Act concerning covered industries.

Independence

The Authority is an independent statutory body with an official seal. Under the LSBP Act, the Authority may sue and be sued and acquire, hold and dispose of property. The Authority employs staff who are Victorian Public Service employees.

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